Selecting a Mover
Moving companies provide a variety of services for a range of fees. It is a good idea to talk to more than one mover to compare services. Some tips for choosing a qualified, reputable mover are:
- Ask friends, family and co-workers about their experiences with the movers they have used.
- Contact consumer organizations such as the Better Business Bureau in your area.
- American Holiday is a long standing member of the Movers & Warehousemen’s Association and the Better Business Bureau
- Reputable movers are always licensed with the DOT. Check your mover’s license certificate or call the Department of Transportation in order to make sure the license is up to date.
- Local trade associations maintain high standards and can give you detailed information about business and practices.
- Make sure you have done a complete evaluation of your needs. Choose the extent of services you will require and make sure that you offer the same information to each company. This will make comparing estimates easier.
- Get all negotiations with your mover in writing. You should have a clear understanding of all rates and charges that will apply, the mover’s liability for your belongings, pick-up and delivery schedules and claims protection.
- Be sure to understand the type of estimate your mover is offering you. An “Estimate” is not a guaranteed price unless it says it is.
- Read and understand all of the information you receive. In addition to individual company brochures, a reputable moving company will also provide a copy of a consumer booklet entitled “Your Rights and Responsibilities When You Move”, a required piece by the Federal Highway Administration (FHWA).
- Choose your mover at least four to six weeks in advance of your move. The more notice you give, the better suited your moving company will be to handle your every request with the attention you deserve.